Facility

WEST

• 1

  

  Information

  If you need any assistance, please feel free to visit us at any time.
  This is also the counter for season pass applications and hotel shuttle arrangements.

  Operating Period	From the start to the end of the winter season
  Opening Hours	8:00 a.m. – 3:30 p.m.

  Learn more
• 1

  

  Season Locker (Inside the Information Desk area)

  Guests who have purchased a season pass will be given priority.
  Depending on availability, lockers may also be rented by non–season-pass holders.
  Three locker sizes are available: Large, Medium, and Small.
  

  Operating Period	From the start of the winter season until the final operating day
  Opening Hours	In accordance with the Rental Corner’s operating hours

  Learn more
• 2

  

  Ticket Counter

  Cash and credit cards are accepted.

  Operating Period	From the start of the winter season until the final operating day
  Opening Hours	7:30 am – 2:30 pm

  Learn more
• 3

  

  GRAN MALL (Shop)

  In addition to local specialties from Kitashiobara Village, home to Grandeco, the shop offers selected products from the Aizu region and across Fukushima Prefecture.

  Operating Period	From the start of the winter season until the final operating day
  Opening Hours	8:15 am – 3:15 pm

  Learn more
• 4

  

  SIA Snow Academy

  The reception counter for day-trip guests using the Grandeco Snow Academy.

  Operating Period	From the start of the winter season until the final operating day
  Opening Hours	9:00 am – 1:00 pm
  Location	Mountain Center – WEST WING 1F

  Learn more
• 5

  

  Cafeteria / Deco Café

  Enjoy our signature meals at the cafeteria, featuring hearty options such as mountain salt ramen, curry, and rice bowls.
  The café space “Deco Café” is also available on site.
  

  Operating Period	From the start of the winter season until the final operating day
  Opening Hours	〈Cafeteria〉 10:30 am – 3:00 pm (Food service until 2:00 pm on weekdays, until 2:30 pm on weekends and holidays) 〈Deco Café〉 10:00 am – 3:00 pm

  Learn more

1

Information

If you need any assistance, please feel free to visit us at any time.
This is also the counter for season pass applications and hotel shuttle arrangements.

Operating Period	From the start to the end of the winter season
Opening Hours	8:00 a.m. – 3:30 p.m.
Location	Mountain Center – WEST WING 1F

1

Season Locker (Inside the Information Desk area)

Guests who have purchased a season pass will be given priority.
Depending on availability, lockers may also be rented by non–season-pass holders.
Three locker sizes are available: Large, Medium, and Small.

Operating Period	From the start of the winter season until the final operating day
Opening Hours	In accordance with the Rental Corner’s operating hours
Location	Mountain Center – WEST WING 1F
How to Apply	Please apply at the Information Desk counter.
Important Notes	A refundable deposit of 3,500 yen will be charged for lost keys.
Application Form	Season Locker Information & Application Form

2

Ticket Counter

Cash and credit cards are accepted.

Operating Period	From the start of the winter season until the final operating day
Opening Hours	7:30 am – 2:30 pm
Location	Mountain Center – WEST WING 1F

3

GRAN MALL (Shop)

In addition to local specialties from Kitashiobara Village, home to Grandeco, the shop offers selected products from the Aizu region and across Fukushima Prefecture.

Operating Period	From the start of the winter season until the final operating day
Opening Hours	8:15 am – 3:15 pm
Location	Mountain Center – WEST WING 1F

4

SIA Snow Academy

The reception counter for day-trip guests using the Grandeco Snow Academy.

Operating Period	From the start of the winter season until the final operating day
Opening Hours	9:00 am – 1:00 pm
Location	Mountain Center – WEST WING 1F
Important Information	Learn more

5

Cafeteria / Deco Café

Enjoy our signature meals at the cafeteria, featuring hearty options such as mountain salt ramen, curry, and rice bowls.
The café space “Deco Café” is also available on site.

Operating Period	From the start of the winter season until the final operating day
Opening Hours	〈Cafeteria〉 10:30 am – 3:00 pm (Food service until 2:00 pm on weekdays, until 2:30 pm on weekends and holidays) 〈Deco Café〉 10:00 am – 3:00 pm
Location	Mountain Center – WEST WING 1F

EAST

• 6

  

  Rental

  We carry everything from snow gear to outerwear.

  Operating Period	2023/12/1-2024/4/21
  Opening Hours	Around 8:15am - 3:00pm

  Learn more
• 7

  

  Snowboard School (JSBA)

  A snowboard lesson school

  Operating Period	From the start date to the end date of the winter season
  Opening Hours	8:30 AM – 12:00 PM

  Learn more
• 8

  

  Ski School (SAJ)

  A ski-focused lesson school

  Operating Period	From the start date to the end date of the winter season
  Opening Hours	Reception hours: 8:00 AM – 1:30 PM

  Learn more
• 9

  

  Osteopathic clinic

  Details will be announced once finalized.

  Operating Period	TBA
  Opening Hours	TBA

  Learn more
• 10

  

  Nursery

  With a fully reservation-based system for up to 5 children, you can safely and confidently leave your precious child in our care. The room is clean and welcoming, fully equipped with toys and more, so children won't get bored while in our care. Children ages 2 to 6 are accepted.

  Operating Period	TBA
  Opening Hours	Comming Soon

  Learn more
• 11

  

  Wax service

  Two types of waxing service are available: Standard (¥2,000) and Special (¥5,000, Wax Future). Season pass holders for the 2024-25 season receive a ¥500 discount upon presentation of their season pass.

  Operating Period	From the start to the end of the winter season
  Opening Hours	8:00am - 3pm

  Learn more
• 12

  

  Daily Cloak

  For baggage that doesn't fit in the lockers, we accept and store it at the Rental Corner. You may take items in and out as many times as you like.

  Operating Period	From the start date to the end date of the winter season
  Opening Hours	Subject to the operating hours of the rental counter

  Learn more
• 12

  

  Overnight Cloak

  If you would like overnight baggage storage, please check in your items at the Wax Corner.

  Operating Period	From the start date to the end date of the winter season
  Opening Hours	From 3:00 PM - 10:00 AM (next day) Reception hours: 2:00 PM - 3:00 PM

  Learn more
• 12

  

  Delivery

  Starting one week before your visit, you can send and receive ski and snowboard equipment only by courier (takkyubin).
  Shipping address:
  969-2701 Fukushima-ken, Yama-gun, Kitashiobara-mura, Hibara Arasunazawayama
  c/o Grandeco Snow Resort Rental
  TEL 0241-32-2530
  ※ Hotel guests should write "EN RESORT Grandeco hotel" TEL: 0241-32-3200 as the recipient.

  Operating Period	From the start date to the end date of the winter operating season
  Opening Hours	Subject to the operating hours of the rental counter

  Learn more
• 13

  

  Coin Locker

  Lockers available in four sizes, from shoe lockers to large, medium, and small baggage lockers.

  Operating Period	From the start date to the end date of the winter season
  Opening Hours	7am - 5pm

  Learn more
• 14

  

  Powder Room

  Equipped with hair dryers and hair irons. 4 seats in total.

  Operating Period	From the start date to the end date of the winter season
  Opening Hours	Aligned with lift operation hours

  Learn more
• 16

  

  Crepes (Pancakes)

  Introducing Deco Crepe! In addition to classic sweet menu items, we also offer savory (meal-style) crepes.

  Operating Period	From the start date to the end date of the winter season
  Opening Hours	11:00 AM – 4:00 PM

  Learn more
6



Rental

We carry everything from snow gear to outerwear.

Operating Period	2023/12/1-2024/4/21
Opening Hours	Around 8:15am - 3:00pm
Location	Mountain Center – EAST WING 1F
料金	Full Rental Set (Skis/Board, Boots, Poles, Wear) — Adult 1-Day: ¥10,000
How to Apply	Advance reservation or same-day registration
Important Notes	Learn more

7



Snowboard School (JSBA)

A snowboard lesson school

Operating Period	From the start date to the end date of the winter season
Opening Hours	8:30 AM – 12:00 PM
Location	Mountain Center EAST WING 1F
How to Apply	Click here for online reservations

8



Ski School (SAJ)

A ski-focused lesson school

Operating Period	From the start date to the end date of the winter season
Opening Hours	Reception hours: 8:00 AM – 1:30 PM
How to Apply	Click here for online reservations
Important Notes	For skiing lessons, please choose between group lessons or private lessons. English-language lessons and snowboarding lessons are available only as private lessons. Please complete registration at the on-site school counter at least 30 minutes before the lesson.

9



Osteopathic clinic

Details will be announced once finalized.

Operating Period	TBA
Opening Hours	TBA
Location	Mountain Center East 1F – Inside the Patrol Room
料金	The price may vary depending on your physical condition and the treatment content.
Important Notes	Please bring your health insurance card for treatment.

10



Nursery

With a fully reservation-based system for up to 5 children, you can safely and confidently leave your precious child in our care. The room is clean and welcoming, fully equipped with toys and more, so children won't get bored while in our care. Children ages 2 to 6 are accepted.

Operating Period	TBA
Opening Hours	Comming Soon
Location	Mountain Center – EAST WING 1F
料金	90 minutes: ¥8,000 (tax included) ※ If pickup is late, an additional ¥1,500 will be charged for every 10 minutes.
How to Apply	https://www.deco-school.com/formmail/takuji.html
Important Notes	※ Cancellation fees Free of charge if cancelled by 4:00 p.m., 3 days before use 50% of the fee if cancelled between 4:00 p.m. 3 days before and 4:00 p.m. the day before use 100% of the fee if cancelled after 4:00 p.m. the day before, or on the day of use

11



Wax service

Two types of waxing service are available: Standard (¥2,000) and Special (¥5,000, Wax Future). Season pass holders for the 2024-25 season receive a ¥500 discount upon presentation of their season pass.

Operating Period	From the start to the end of the winter season
Opening Hours	8:00am - 3pm
Location	Mountain Center – EAST WING 1F
料金	¥2,000 per set (tax included) - Duration: approx. 15 minutes Uses the latest Dominator wax. Provides smooth glide performance to enjoy a full day at Grandeco. *During peak season, waiting times may occur, so we recommend reserving a specific time slot by the day before for peace of mind. ¥5,000 per set (tax included) - Duration: approx. 60 minutes Uses Dominator's high-end wax. The base of the sliding surface is first conditioned with base wax, then layered with glide wax, guaranteeing the best glide performance and durability. Recommended at the start or end of the season. ¥500 per day (tax included) Keep your gear stored at Grandeco until your next visit. *Available only to those who apply for a waxing service
How to Apply	Book online here

12



Daily Cloak

For baggage that doesn't fit in the lockers, we accept and store it at the Rental Corner. You may take items in and out as many times as you like.

Operating Period	From the start date to the end date of the winter season
Opening Hours	Subject to the operating hours of the rental counter
Location	Mountain Center – EAST WING 1F
料金	per luggage ¥1,500
Important Notes	Items may be taken in and out any number of times

12



Overnight Cloak

If you would like overnight baggage storage, please check in your items at the Wax Corner.

Operating Period	From the start date to the end date of the winter season
Opening Hours	From 3:00 PM - 10:00 AM (next day) Reception hours: 2:00 PM - 3:00 PM
Location	Mountain Center – EAST WING 1F
料金	Luggage for up to 2 people: ¥3,000 (as a guide, up to 2 sets of skis/boards)
How to Apply	Same-day check-in only
Important Notes	A flat fee of ¥3,500 applies if the key is lost

12



Delivery

Starting one week before your visit, you can send and receive ski and snowboard equipment only by courier (takkyubin).
Shipping address:
969-2701 Fukushima-ken, Yama-gun, Kitashiobara-mura, Hibara Arasunazawayama
c/o Grandeco Snow Resort Rental
TEL 0241-32-2530
※ Hotel guests should write "EN RESORT Grandeco hotel" TEL: 0241-32-3200 as the recipient.

Operating Period	From the start date to the end date of the winter operating season
Opening Hours	Subject to the operating hours of the rental counter
Location	Mountain East 1F – Wax Corner
料金	Standard Kuroneko Yamato (Yamato Transport) rates apply. (Shipments from the ski resort are accepted cash-on-delivery only.)
Important Notes	Only ski and snowboard equipment can be handled.

13



Coin Locker

Lockers available in four sizes, from shoe lockers to large, medium, and small baggage lockers.

Operating Period	From the start date to the end date of the winter season
Opening Hours	7am - 5pm
Location	Mountain Center – EAST WING 1F
料金	● Shoe locker (H19 × W23 × D33cm) ¥300 ● Medium (H39 × W35 × D42cm) ¥400 ● Large (H80 × W38 × D48cm) ¥600
Important Notes	Not available for overnight use

14



Powder Room

Equipped with hair dryers and hair irons. 4 seats in total.

Operating Period	From the start date to the end date of the winter season
Opening Hours	Aligned with lift operation hours
Location	Mountain East 1F – Inside the women's restroom
料金	Free

16



Crepes (Pancakes)

Introducing Deco Crepe! In addition to classic sweet menu items, we also offer savory (meal-style) crepes.

Operating Period	From the start date to the end date of the winter season
Opening Hours	11:00 AM – 4:00 PM
Location	Mountain Center – EAST WING 1F
Important Notes	Menu (PDF)

• 

  Library

  This may or may not be offered.

  Operating Period	2023/12/1-2024/4/21
  Opening Hours	Aligned with lift operation hours

  Learn more
• 

  Rental Room

  We offer 5 different rooms, Types A through E, varying in style and size. Reservations and inquiries are accepted by phone.

  Operating Period	From the start date to the end date of the winter season
  Opening Hours	8:30 AM – 3:30 PM

  Learn more
• 17

  

  Family Room with nursing space

  A dedicated room for guests with children. A space where children can play and enjoy themselves indoors. Equipped with a nursing room, and a simple bed is also available for diaper changes.

  Operating Period	From the start date to the end date of the winter season
  Opening Hours	Aligned with lift operation hours

  Learn more

Library

This may or may not be offered.

Operating Period	2023/12/1-2024/4/21
Opening Hours	Aligned with lift operation hours
Location	Mountain Center – WEST WING 2F
料金	Free
How to Apply	Not required
Important Notes	Outside food and drinks, pets, and dangerous items are not allowed in the facility.

Rental Room

We offer 5 different rooms, Types A through E, varying in style and size. Reservations and inquiries are accepted by phone.

Operating Period	From the start date to the end date of the winter season
Opening Hours	8:30 AM – 3:30 PM
Location	Mountain Center WEST WING 2F
料金	Rental Rooms A–D (capacity: 6 people): ¥8,000 (tax included) / day Rental Room E (capacity: 20 people): ¥20,000 (tax included) / day
How to Apply	TEL: 0241-32-2530 (9:00 AM – 4:00 PM)

17

Family Room with nursing space

A dedicated room for guests with children. A space where children can play and enjoy themselves indoors. Equipped with a nursing room, and a simple bed is also available for diaper changes.

Operating Period	From the start date to the end date of the winter season
Opening Hours	Aligned with lift operation hours
Location	Mountain Center – WEST WING 2F
料金	Free
How to Apply	Same-day check-in only

• 

  Restaurant "BUNABUNA"

  A mountaintop restaurant where you can enjoy a meal with sweeping views of nature below.

  Operating Period	Aligned with Gondra lift operation period
  Opening Hours	10:00am - 2:30pm

  Learn more


Restaurant "BUNABUNA"

A mountaintop restaurant where you can enjoy a meal with sweeping views of nature below.

Operating Period	Aligned with Gondra lift operation period
Opening Hours	10:00am - 2:30pm
Location	Ropeway Summit